Privacy Policy
Last updated: 25-06-2026
This privacy policy explains how Glomma Couture ("the website", "we", "us", and "our") collects, uses, and shares personal data when you visit our website, shop with us, or communicate with us about our products and services.
By using our website, you agree to the processing of personal data as described in this policy.
1. Changes to this policy
We may update this privacy policy from time to time, for example, due to changes in our practices, systems, legal requirements, or services.
When we make changes, we will publish the updated version on the website and change the "Last updated" date.
2. What personal data we collect
We may collect the following types of information:
Information you provide us with
This may include:
- name
- address
- phone number
- email address
- billing and delivery information
- payment confirmations
- information related to orders
- messages or information you share with customer service
- account information, if you create a customer account
Some of this information is necessary for us to process your order, deliver products, provide customer service, or comply with legal requirements.
Automatically collected information
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- browser type
- device type
- pages you visit
- how you interact with the website
- cookies and similar tracking technologies
This information is used for operations, analysis, security, and improvement of the website, among other things.
Information from third parties
We may also receive information from third parties that help us operate the online store, such as:
- Shopify and other technical platforms
- payment providers
- shipping and logistics partners
- analytics and marketing partners
- customer service tools
3. How we use personal data
We use personal data to:
- process and deliver orders
- receive and confirm payments
- send order confirmations and delivery updates
- provide customer service
- manage returns, refunds, and complaints
- improve the website and shopping experience
- prevent fraud and abuse
- send marketing, if you have consented or where we have a legal basis
- fulfill legal obligations
4. Cookies
We use cookies and similar technologies to ensure that the website functions correctly, improve the user experience, analyze traffic, and customize content and ads.
You can change your cookie settings in your browser. If you block cookies, some functions on the website may work less effectively.
5. Sharing of personal data
We may share personal data with:
- payment providers
- shipping and logistics partners
- IT and hosting providers
- customer service providers
- marketing and analytics partners
- public authorities if we are legally obligated to do so
- advisors or third parties in connection with business transfer, merger, or similar
We do not sell your personal data to third parties.
6. Third-party websites
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of such websites.
We recommend that you read the privacy policies of third-party websites before sharing personal data there.
7. Children's personal data
Our services are not directed at children. We do not knowingly collect personal data from children.
If you believe that a child has provided us with personal data, please contact us so that we can consider deleting the data.
8. Security and storage
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
No method of electronic transmission or storage is 100% secure. We therefore recommend that you do not send sensitive information via unsecured channels.
We store personal data for as long as it is necessary for the purposes described in this policy, or as long as we are required to by law.
9. Your rights
Depending on applicable law, you may have the right to:
- request access to the personal data we hold about you
- request correction of inaccurate information
- request deletion of information
- request restriction of processing
- object to processing
- withdraw consent
- request data portability
- lodge a complaint with the relevant supervisory authority
To exercise your rights, you can contact us at info@glommacouture.com.
We may ask to verify your identity before processing the request.
10. International transfers
Personal data may be processed or stored outside the country where you reside, for example, through our technical providers.
When personal data is transferred outside the EEA, we use relevant legal mechanisms where required.
11. Contact
For questions about privacy or to exercise your rights, please contact us at:
Unless otherwise stated, Glomma Couture is the data controller for your personal data.