Terms of Use
Glomma Couture
© 2026 Glomma Couture – All rights reserved
These terms apply to the use of the website and the purchase of products from Glomma Couture.
By visiting our website or purchasing products from us, you agree to these terms, as well as any other policies published on the website or made available via link.
If you do not agree to the terms, you should not use the website or shop with us.
1. Definitions
In these terms:
- «We», «us» and «our»: Glomma Couture
- «Customer», «you» and «your»: the person using the website or purchasing products
- «Website»: the online store of Glomma Couture
- «Products»: goods offered via the website
- «Terms»: these terms of use and purchase
- «Right of withdrawal»: the right to withdraw from a purchase within the applicable deadline
2. Business Identification
Name: Glomma Couture
Customer Service Email: info@glommacouture.com
3. Online Store Platform
Our online store is powered by Shopify, which provides the e-commerce platform we use to sell products and manage orders.
4. Use of the Website
You agree to use the website in a lawful and responsible manner.
You must not:
- misuse the website
- attempt to gain unauthorized access to systems
- spread malware
- copy or use content without permission
- provide false or misleading information
We reserve the right to deny access, cancel orders, or limit use in cases of misuse, fraud, or breach of these terms.
5. Products and Offers
We do our best to display products, descriptions, images, sizes, colors, and prices as accurately as possible.
Small variations in color may occur due to screen settings, lighting, or photography.
We reserve the right to change products, prices, discounts, and offers without prior notice.
Obvious errors in price, stock status, or product information are not binding on Glomma Couture.
6. Order and Agreement
An agreement is entered into when you complete the order and we confirm receipt of the order.
We reserve the right to reject or cancel an order if:
- the product is not available
- payment information cannot be verified
- there is suspicion of fraud
- there are obvious errors in price or product information
- the address or customer information is incomplete
7. Prices and Payment
All prices are displayed in the currency specified in the online store.
Payment must be completed before the order is processed.
Available payment methods are shown at checkout.
The customer is responsible for providing correct payment and billing information.
8. Shipping and Delivery
Orders are usually processed within 1–3 business days.
After dispatch, expected delivery time is usually 6–10 business days.
Delivery time may vary due to circumstances beyond our control.
For more information, please see our shipping policy.
9. Right of Withdrawal and Returns
Customers normally have a 14-day right of withdrawal for online purchases.
To exercise your right of withdrawal, you must contact us within the deadline and follow the instructions in the return policy.
Goods must be returned in proper condition. The customer is responsible for return costs, unless the item is faulty, damaged, or otherwise agreed upon.
For more information, please see our return policy.
10. Claims and Defects
If an item is faulty, damaged, or does not match the order, you must contact us as soon as possible at:
Please include your order number, a description of the problem, and images if relevant.
We will assess the case and offer an appropriate solution in accordance with applicable regulations.
11. Liability
We are not responsible for indirect losses, delays, or problems caused by circumstances beyond our control, including transport delays, technical errors, customs processing, natural events, or third-party providers.
This does not limit the customer’s rights under non-derogable consumer legislation.
12. Personal Data
The processing of personal data takes place in accordance with our privacy policy.
By using our website, you agree to the processing of personal data in accordance with the privacy policy.
13. Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions on the website at any time, including information about prices, product descriptions, promotions, shipping, delivery times, and availability.
14. Changes to the Terms
We may update these terms from time to time.
The latest version will always be available on the website.
Continued use of the website after changes means you accept the updated terms.
15. Governing Law
These terms are governed by the applicable laws where the business operates, unless non-derogable consumer legislation provides the customer with stronger rights.
16. Contact
For questions about these terms, orders, returns, shipping, or customer service, please contact us at: